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Communication Tips to Improve Employee Engagement and Satisfaction

Are your employees dedicated to the daily grind? Are they devoted to the job?  As an employer, the more time you take to help your staff understand the link between their daily tasks and company success, the more they’ll value their positions.  Whether you’re dealing with a productive, loyal employee or a performance management challenge, a key to boosting employee engagement is the same….communications!  Follow our easy-to-apply guide and you’ll improve your partnership with each and every one – so that they’ll have no choice but to put their best foot forward.

Step One: Give Them a Head’s Up Instead of a Curveball


No matter an employee’s role in the company,everyone wants to feels in the loop. No one appreciates an unexpected curveball, such as a last minute assignment, or a “request” to work overtime this coming Saturday. The more you communicate your needs, your customers’ needs and the overall needs of the company—the more your employees will value your clients, you, and the company. Keeping employees in the loop helps them feel engaged and valued.

Step Two: Create Several Different Platforms for Communication


Studies show that not all people learn the same way; some are visual learners and some are auditory learners.  The same can be said of communication.  Communicating well as a manager creates a platform for employees to express themselves in a way that works for them.   Figure out the best way to communicate with each employee and utilize that method.  Create several different platforms for communication such as one-on-one chats, group discussions, team meetings, and a “suggestion box” for positive feedback and constructive criticism. By doing so, you’re giving every member of your team a voice that’s heard—loud and clear.

Step Three: Be Available


Sometimes, communication between employee and manager stops before it even has a chance to begin. If your employees rarely make eye contact with you and never initiate conversations, there’s an underlying reason. They may think you’re unavailable and unapproachable.  Nip this in the bud by being available on their terms, not necessarily yours.  Walk around and visit; don’t wait for people to come to you.  Provide a quick turnaround to their requests, even if you think they might not like your answer.  Let them know you’re listening!

Encourage brainstorming sessions where you can meet face-to-face. Block off time on your calendar and give your employees a chance to discuss freely what’s on their minds. For the first few minutes, allow them to share their challenges and their successes.  Next, get into the nitty-gritty: offer your input, ask for theirs, and make it known that you’re here as a support and reference for all of their work related goals, achievements, and challenges.

There’s no better, faster way to get your team on board with a new policy, increase their productivity, and achieve a can-do attitude than through effective communication.  Lead by example. Listen to them, and they’ll listen to you. Put time and energy into them, and they’ll do the same for you. Be genuine, a great listener, and responsive to their needs—and they’ll be more than willing to do the same!

-- Joel Myers
Posted: 3/11/2014 8:06:56 AM | with 0 comments
Filed under: blog, boss, chamber, commerce, communication, employer, jobs, leadership, list, of, tips




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