International Organization for Standardization (ISO)

International Organization for Standardization (ISO)

The ISO Training and Certification Program is intended to help Memphis/Shelby County-based Women and Minority-Owned Businesses (W/MBEs) increase their ability to secure more sales and receipts, and to be eligible to compete for local, national and international contracts. ISO is an internationally recognized quality business management system that adheres to standards for world-class specifications for products, services and systems to ensure quality, safety and efficiency. Click here for a printable handout on the program.

Forgivable Loan and Financial Obligations

The ISO Training and Certification Program provides a $15,000 forgiveable loan to qualified, selected W/MBE owners. If accepted into the program, participants are responsible for $250 entry fee payable before the first training session and an additional $250 upon completion of the ISO training prior to receiving an ISO certification. Personal guarantees may be required for the Forgiveable Loan, and real or personal property may be required as collateral. For the loan to be 'forgiveable' key timelines and certification guidelines must be met. The Forgiveable Loan requirements are available through the application process. 

ISO Training Requirement

Selected W/MBE owners are required to complete each of the eleven weekly, half-day training sessions that will be held at the Greater Memphis Chamber on Monday afternoons from 1:00 - 5:00 PM beginning on April 25 through August 8, 2016. These training sessions are mandatory, and each business owner may include up to two additional company staff members to join the sessions. The participating business owner commits to complete all class assignments on time and to submit assignments as instructed.

2016 Training Schedule


Monday, April 25th


Monday, May 2nd


Monday, May 9th


Monday, May 16th


No classes on May 23rd or 30th


Monday, June 6th


Monday, June 13th


Monday, June 20th


Monday, June 27th


No classes on July 4th or July 11th


Monday, July 18th


Monday, July 25th


Monday, August 8th

Eligibility to Apply

W/MBEs that meet the following criteria may be eligible to apply for the ISO Training and Certification Program:

  • Company is certified by a recognized organization/association/agency as a Woman or Minority Owned Business
  • Company is a for-profit business and is based in Memphis/Shelby County, TN
  • Company is in "good standing" within the Memphis/Mid-South Market and has no pending legal or financial disputes/issues that relate to the company and/or principals and management staff
  • Company's City, County and State taxes are current or an approved payment plan is in place
  • Company generates annual revenue of $500,000 - $50 million
  • Company has completed a minimum of three (3) business cycles and is or has begun to show profits
  • Company demonstrates growth in employment and/or revenue
  • Company will provide financial data, sales receipts and status of current contracts
  • If Company has a Board of Directors, Company must obtain an authorization letter of support and commitment for the ISO Training and Certification Program
  • Company agrees to periodic follow-up evaluations over five-year period once ISO certification is completed


Click the button below to complete and submit your application. You have the option to print out the application and mail it in or to submit your application by email to Jean Reid at The deadline to apply is Wednesday, March 30, 2016.