Workforce


Ready to Work

Memphis offers a diverse, metropolitan workforce at wage rates that are lower than most other parts of the country. The region is home to a host of world-class higher education institutions, the largest community college in Tennessee, a number of public and private vocational and technical training facilities and a long list of quality public and private school systems. Over the past three decades, the presence of companies like FedEx and the region’s superior distribution infrastructure have earned Memphis the title, “America’s Distribution Center.” During the same period the region’s workforce has a higher percentage of logistics workers than any other metropolitan area in the country.

Did you know:

  • Tennessee is a right to work state.
  • The median age of the Memphis workforce is 35.
  • Memphis has a large concentration of corporate offices, logistics and life science employees.
  • Memphis offers exceptional universities, community colleges and vocational/technical schools with tailored programs for industry.
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Workforce Depth & Breadth Manufacturing Wages
Productivity Logistics & Distribution Wages
Labor Data Tool Office Wages
Memphis Workforce Assets Call Center Wages
Employment by Industry Bioscience Wages

Workforce Depth + Breadth

Not only does Memphis draw from a three-state labor pool, employment ranges across the spectrum of industries. Employment is relatively balanced among industries giving the Memphis workforce breadth in both skills and experience.

  • Civilian Labor Force - 611,743
  • Total Employment - 550,640
  • Unemployed - 61,103
  • Unemployment Rate - 10.0%

Workforce Training: Memphis-Area Colleges & Universities

Institution Type Total Enrollment
University of Memphis
4 Year Public University
21,424
Christian Brothers University
4 Year Private University
1,926
Rhodes College
4 Year Private University
1,673
Univ. of Tennessee Health Science Center
Medical School
2,851
Le Moyne Owen College
4 Year Private College
890
University of Phoenix - Memphis Campus
4 Year Private University
1,258
Southern College of Optometry
Medical School
484
Memphis College of Art
4 Year Private College
451
ITT Technical Institute
4 Year Private College
1,009
Crichton College
4 Year Private College
717
Southwest Tennessee Community College
2 Year Community College
13,016
Tennessee Technology Center - Memphis
Technical/Vocational Training
787
Remington College - Memphis
2 Year Vocational College
1,054
High Tech Institute - Memphis
Vocational College
714
SOURCE: National Center for Education Statistics

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Labor Data Tool

Real-time Workforce Information

The Greater Memphis Chamber recently conducted a regional workforce analysis designed to assist businesses finding the qualified workers they need. This exhaustive study included interviews with 3,600 workers, 365 employer surveys, interviews with 65 key workforce influencers and five focus groups with community representatives.

The data delivery system allows users to develop custom reports from the wealth of data that has been collected through the workforce analysis process. Reports can be developed for sub-sets of counties within the region and for individual counties. The data is GIS based-allowing the user to create custom labor profiles within a radius of a specific site or employer. Click here to use the labor data tool.

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Memphis Workforce Assets

Huge Hidden Potential Workforce

  • Underemployed 135,367
  • Not Employed, Wanting Work 355,350
  • Recent College Graduates 14,500
  • Total Hidden Labor Supply 532,090

Large Percentage of Employed & Unemployed are Interested in Training

  • 41.9% Want to Upgrade Skills – 341,097
  • Leading Fields of Interest among Workforce are Nursing and other medical-related fields

Employers Report:

  • Above Average Work Ethic and Productivity
  • Good Availability of Unskilled and Semi-Skilled Workers
  • Region Perceived as a Low Wage Location
  • Belief that Region Can Support Higher Skilled Emerging Industries

Excellent Foundation for Economic Expansion

  • Higher Number of Post-secondary Institutions than Comparable Southeastern Regions
  • Good Corporate Presence and Base
  • Fed Ex Hub and Other Excellent Transportation Assets
  • Existing Industry Clusters

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Employment by Industry

Shelby County Employment by Industry, 2008-2009

Industry
2008
2009
% Change
Manufacturing
37,142
35,673
-4.0
Construction
19,065
19,496
-13.9
Wholesale Trade
31,183
27,311
-12.4
Retail Trade
55,538
51,464
-7.3
Transportation & Warehousing
55,361
52,702
-4.8
Information
6,397
6,338
-5.6
Financial Services
26,637
24,969
-6.3
Professional & Business Services
73,410
67,241
-8.4
Educational & Health Services
64,665
65,167
0.8
Leisure & Hospitality
47,495
45,135
-5.0
Other Services
14,130
13,862
-3.2
Government
22,847
22,697
-0.6
Source: Bureau of Labor Statistics, 2010

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Memphis Metro Employment by Industry, 2008-2009

Industry
2008
2009
% Change
Manufacturing
50,900
46,500
-8.6
Natural Resources, Mining & Construction
24,700
21,500
-13.0
Retail Trade
70,100
65,700
-6.3
Wholesale Trade
35,500
32,900
-7.3
Transportation, Warehousing & Utilities
65,200
62,300
-4.4
Information           
7,300
6,900
-5.5
Financial Activities  
32,500
30,900
-4.9
Professional & Business Services
82,900
75,300
-9.2
Educational and Health Services
79,200
79,900
-0.9
Leisure and Hospitality
70,500
66,200
-6.1
Other Services        
24,600
24,900
1.2
Government
89,200
88,000
-1.3
Source: Tennessee Dept. of Labor & Workforce Development

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Memphis-Area Wages by Industry

Memphis Area Production Wages

Job Title
Weighted Average
Low
Average
High
Average
Crew Leader, Production
$15.99
$16.57
$19.75
Process Operator Intermediate
$19.76
$17.69
$22.88
Shipping, Receiving, and Traffic Clerks
$14.32
$14.85
$16.13
Chemical Equipment Operators and Tenders
$22.74
$17.68
$21.45
Packers & Packagers, Hand
$11.77
$11.40
$13.27
Quality Control Technician
$18.40
$16.62
$18.42
Production Control Analyst
$26.91
$27.45
$28.84
Treasurers & Controllers
$52.89
$58.22
$60.91
Source: Centre Group Wage Survey, 2010

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Memphis Area Distribution Wages (hourly)

Job Title
Weighted Average
Low
Average
High
Average
Laborers and Freight, Stock and Material Movers
$11.37
$8.34
$12.89
Stock Clerk and Order Fillers
$11.37
$8.05
$13.03
Cargo and Freight Agents
$17.54
$15.03
$18.80
Industrial Truck and Tractor Operators
$13.10
$10.16
$14.57
Truck Drivers, Heavy and Tractor Trailer
$19.47
$12.28
$23.06
First-Line Supervisors/Managers of Transportation
$25.20
$14.93
$30.33
Source: Tennessee Dept. of Labor & Workforce Development, Occupational Employment & Wages, 2010

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Memphis Area Office Wages

Job Title
Weighted Average
Low
Average
High
Average
Accountant
$50,150
$51,878
$58,301
Bookkeeping, Accounting, and Auditing Clerks
$33,182
$34,369
$36,542
Human Resources Assistant
$36,772
$35,400
$39,026
Receptionists and Information Clerks
$26,021
$26,424
$38,219
Secretaries (except Legal, Medical and Executive)
$31,901
$29,748
$38,219
Executive Secretaries and Administrative Assistants
$39,688
$39,286
$48,752
Human Resources Manager
$82,367
$84,682
$86,221
Computer Systems Analyst
$74,165
$66,702
$77,237
Source: Centre Group Wage Survey 2010

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Memphis Area Call Center Wages

Job Title
Mean Wage
Entry Wage
Exp. Wage
Data Entry Keyers
$12.69
$9.40
$14.34
Customer Service Representatives
$15.05
$10.45
$17.35
First-Line Supervisor
$22.55
$14.10
$26.35
Source: Tennessee Dept. of Labor & Workforce Development, Occupational Employment & Wages, 2010

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Memphis Area Bioscience Wages

Job Title
Mean Wage
Entry Wage
Exp. Wage
Chemists
$29.99
$19.69
$35.14
Biological Technicians
$19.80
$14.45
$22.47
Chemical Technicians
$17.53
$10.17
$21.21
Pharmacists
$53.61
$41.35
$59.74
Medical Laboratory Technologists
$27.41
$21.97
$30.13
Pharmacy Technicians
$13.74
$10.47
$15.38
Registered Nurses
$30.39
$22.43
$34.37
Source: Tennessee Dept. of Labor & Workforce Development, Occupational Employment & Wages, 2010

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